Privacy and personal data protection:
A- Please note that, pursuant to art. 13 of EU Regulation no. 2016/679 (hereinafter “GDPR”) and pursuant to art. 13 of Legislative Decree no. 196 of 2003, the data provided during registration on this site are collected for the shipment and eventual invoicing of the order and all commercial information.
In case of failure to provide the data, the order will not be successful.
FeelGarda undertakes to treat such data confidentially and not to disclose them to unauthorized persons, nor to use them for purposes other than those indicated here, unless otherwise explicitly authorized by the Customer. However, to pursue the fulfillment of this contract, such data may be communicated to collaborators and employees delegated to their storage and to the performance of the activities mentioned above, and will be disseminated exclusively within the purposes of the service rendered. Such data will also be exhibited upon request of the authorities authorized by law.
The data controller and data processor is: Samuele Rizzo
In relation to the processing of personal data, the customer may directly and at any time exercise their rights pursuant to art. 7 of Legislative Decree no. 196 of 2003 and pursuant to the GDPR, including, in particular, obtaining the indication of:
– the origin of personal data;
– the purposes and methods of processing;
– the logic applied in case of processing carried out with the aid of electronic tools;
– the identification details of the controller, processors and the designated representative pursuant to article 5, paragraph 2;
– the subjects or categories of subjects to whom personal data may be communicated or who may become aware of them as designated representative in the territory of the State, as processors or persons in charge.
The customer will also have the right to obtain:
– the updating, rectification or integration of data;
– the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed.
In relation to the processing of personal data, the customer may directly and at any time exercise their rights pursuant to art. 7 of Legislative Decree no. 196 of 2003 and pursuant to the GDPR, including, in particular, obtaining the indication of:
– the origin of personal data;
– the purposes and methods of processing;
– the logic applied in case of processing carried out with the aid of electronic tools;
– the identification details of the controller, processors and the designated representative pursuant to article 5, paragraph 2;
– the subjects or categories of subjects to whom personal data may be communicated or who may become aware of them as designated representative in the territory of the State, as processors or persons in charge.
The customer will also have the right to obtain:
– the updating, rectification or integration of data;
– the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed.
They will also have the right to object, in whole or in part:
– for legitimate reasons to the processing of personal data concerning them, even if pertinent to the purpose of the collection;
– to the processing of personal data concerning them for the purpose of sending advertising material or direct selling or for carrying out market research or commercial communication.
Type of Data
Navigation Data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified.
Data provided voluntarily
The optional, explicit and voluntary sending of e-mails to the addresses possibly indicated on this site involves the subsequent acquisition of the sender's email address, necessary to respond to requests, as well as any other personal data entered.
The purchase procedure, registration, where present, and other services possibly offered by the terredipuglia.it site provide for the optional sending of personal and non-personal data, in the relevant cases necessary to complete the requested service.
Contact Form
FeelGarda.com does not store personal data sent via contact forms. The name and email address provided by filling in the form fields are used exclusively for the purpose of receiving and possibly replying to the message sent by the user, and are not stored for future purposes.
Newsletter Subscription
The personal data entered by filling out the newsletter subscription forms are stored solely for the purpose of sending subscribers, via email, informative and/or promotional material regarding FeelGarda.com. Users can access their data at any time to view, modify or cancel their subscription, by visiting this link.
It is possible to cancel your subscription using the "unsubscribe" link present in each email sent by the newsletter system. It is also possible to delete your profile via this link.
Cookies
FeelGarda.com and third-party providers such as Google and Facebook may use both proprietary cookies and third-party cookies to determine the correlation between website visits and ad impressions, other uses of advertising services, and interactions with those impressions and advertising services. Data could be used to ascertain responsibility and measures in case of hypothetical cyber crimes or alleged sabotage attempts against the site. For more information, please consult our cookie policy.
How We Protect Your Data
On FeelGarda.com, security features such as firewalls and anti-malware are implemented to protect the website and the content stored therein from unauthorized intrusions and cyberattacks.
Rights of Interested Parties
The aforementioned subjects have the right at any time to obtain confirmation of the existence or otherwise of the data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (article 7 of the Personal Data Protection Code).
Pursuant to the same article, you have the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing.
If you have an account on this site, you can request to receive an exported file from the site with your personal data, including the data you have provided. You can also request the deletion of all your personal data stored on FeelGarda.com
This does not include data that we are obliged to keep for administrative, legal or security purposes.
Requests should be sent by e-mail to info@FeelGarda.com
Terms and Conditions:
Link to Terms and Conditions ITA
Link to Terms and Conditions ENG
Link to Terms and Conditions DE
Returns and Shipping
Our policy lasts 14 days. If 14 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@feelgarda.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@feelgarda.com and send your item to: FeelGarda - via Marino Marini n11, 46043 Castiglione delle Stiviere (Mn) - Italy
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, you should mail your product to: FeelGarda - via Alfonso Lamarmora N15, Lonato del Garda, Bs, 25017.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.